BEWARE OF IMITATIONS
Imitation hand dryers manufactured to resemble XLERATOR® still infiltrate the U.S. market, despite Excel’s 2017 victory at the ITC to prevent knockoff importation. Pricing of these counterfeits, which are easily available online through international sellers, can drastically undercut that of genuine Excel products. Customers and end users may not be aware of the lower quality and/or risks associated with cheap knockoffs.
Select a spot in the image above to see what to look out for.
Excel Dryer company name not
listed on the product
Similar but slightly modified shape
Unit plugs into a wall socket (is not hardwired)
“Feel the Power” sticker slightly reworded (e.g. “Feel the Air”)
HOW TO SPOT A FAKE DRYER
Fake dryers are made of substandard components, are not tested independently and NEVER come close to competing with XLERATOR on dry time, performance and quality. XLERATOR hand dryer dry time is 7 seconds, has adjustable sound and heat XLERATOReco® hand dryer dry time is10 seconds, uses only 500 watts, and can allow for multiple units on one circuit.
The energy-efficient XLERATOR helps reduce your energy bill by costing $.50 per 1000 uses, compared with standard dryers which cost approximately $1.47.
Not only is counterfeiting illegal from an intellectual property standpoint; but often the dryers themselves are illegal and do not have CE approval despite having a CE label.
Other things to look out for
- Lack of third-party verification of quality, efficiency or safety
- Lack of assessments and certifications
- Lack of PCR, which means no quality assurance
- Lack of data regarding dry time
- Dryer is ineffective with inferior dry time
- No customer service and/or part replacement options
PROTECT YOURSELF
Protect yourself from a potential insurance claim should the worst happen and protect your users from substandard, poorly made replicas. Only buy XLERATOR® from official wholesalers or direct from us.
If you’re concerned about a website selling counterfeit hand dryers, contact us and let us know about it. We will check our records and come back to you straight away. If it seems too good to be true, it probably is!
